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TotalFBO® |
Accounting and Business Management
Software |
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Training Options |
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One Size RARELY Fits All! So we’ve made a variety of options available to meet your training and accounting needs:
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| Training Classes | |||||||||||||||||||||||||||||||||||||||
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Classes are held regularly in our Training Center. We're
located in Broken Arrow, Oklahoma, which is a suburb of Tulsa. Our
Training Center provides 16 computers to maximize hands-on learning for each
student (no more than 1 student per computer), and features state-of-the-art
projection from the instructor's computer. All classes provide information-packed guided instruction on the TotalFBO® program. While user interaction is encouraged and solicited, the classroom schedule does not allow for extended exploration of live user database setup or administration. A separate Focus Session or after-hours consultation with a trainer can be arranged in advance to meet these individual needs. Basic Training Class TotalFBO® differs from most other programs in use today in its integration. Data is entered by a wide variety of staff members and may be made available to all departments as needed. In addition, TotalFBO® offers many options and choices which make it flexible and customizable to meet the needs of most aviation industry businesses. Thus, the initial setup of the program and your data is an important factor in guaranteeing your results. Horizon recommends that accounting and managerial staff members receive training in order to make your setup process as smooth and productive as possible. For best results, students should have a working knowledge of their company’s policies and procedures, and data requirements. New employees should delay training until they have this familiarity. |
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| 2009 Class Calendar •
Class times are generally 9:00 am to 5:00 pm daily.
Please plan accordingly. Click here to make reservations online or to request detailed information. Space is limited, so reserve early. Dates are subject to change without notice. When minimum class size is not met, classes may be cancelled. Contact Horizon 14 days prior to class for confirmation.
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| Focus Sessions | |||||||||||||||||||||||||||||||||||||||
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Training classes are designed to provide an overview for the new user,
and may not be an appropriate training solution for all situations.
If your organization has been using TotalFBO® for a while
and needs a more customized training experience, the Focus Session
may be for you. A Certified Instructor will work with you to
design a session to meet your needs, including such areas as database
review, reconciliation assistance, in-depth training of new staff
members, and procedure and policy design. Focus Sessions are held in our Training Center in Broken Arrow, Oklahoma, and can accommodate from 1 to 16 participants for the same flat fee per day. The typical session spans 1 to 3 days, depending on your goals and needs. For best availability, we suggest that you schedule your session 30 to 60 days in advance. |
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| Onsite Training | |||||||||||||||||||||||||||||||||||||||
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more cost-effective for a Trainer to come to you, onsite training is
available. Experienced, Certified Trainers can assist you with
customizing and setting up your program, as well as training staff
members in each department on the functions they'll be using every day. Our advice to new users is to send one or two staff members to the 5-day Setup course to get a good overview of the program and to develop a realistic plan for getting your company's data set up correctly. Then an onsite visit by one of our Certified Trainers can be scheduled about a month later. The Trainer can review your setup and help you fine-tune it, answer any questions you may have, and assist you with training the entire staff. If you would prefer that the Trainer actually help with the installation and setup process, then we suggest that you schedule two visits from the Trainer, about a month apart. The first visit would concentrate on setup, working with only one or two key individuals; and the second visit would concentrate on training the staff. It is important that your key personnel be thoroughly familiar with the setup and customizing decisions which are made so that you will be able to maintain and manage your system after the Trainer has gone. Trainers' schedules fill up fast, so we suggest that you schedule your onsite visit about 60 days in advance. Click here to request more information. |
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| Reconciliation Project Assistance | |||||||||||||||||||||||||||||||||||||||
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Sometimes your bookkeeping staff becomes overloaded and needs help
reconciling a checkbook or other control account. Although you can
obtain assistance through your CPA or a temporary staffing agency, at
these times it can be comforting to work with Horizon professionals who
are also familiar with TotalFBO® and your industry.
Reconciliation Projects are billed at a flat fee per hour. As a bonus, however, if the reconciliation process shows the problem to have been caused by a program error, an appropriate portion of the fee will be waived. As always, your data and work papers are covered under our guarantee of confidentiality. Reconciliation Projects require a copy of your database and are handled as promptly as scheduling will permit, however, we cannot guarantee to meet any external deadlines. Your Tech Support Specialist can help you decide how best to approach your project. |
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| Training and Special Services Pricing | |||||||||||||||||||||||||||||||||||||||
*Additional charges for Per Diem and Travel Expenses apply. |
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